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Is Alike free?
Alike is completely free to use. There are no costs involved in downloading the app or accessing the platform via the web. You can enjoy all the features and benefits of Alike without any charges.
What is Alike and what can I do with it?
Alike is a free social health platform available on the web and as an app for both Android and iOS. Users remain anonymous, ensuring a safe environment with accurate and current data. This platform increases knowledge and understanding of various health conditions by matching you with individuals who have similar clinical profiles. With Alike, you can connect with people who share your experiences, exchange ideas, support one another emotionally, and seek better care based on shared insights about treatments, age, gender, and more.
How is Alike-ness between me and my Alikes computed?
With the use of our propietary algorithms and machine learning capabilities we compute the similarities between every two medical profiles in our system - creating your Alike-ness Score™ - which enables us to make meaningful, life-changing connections between people who share the same medical journey.
Can I edit my personal health information?
You can always edit or remove your medical records, such as medications, conditions or procedure so it will be up-to-date, but, keep in mind that this will change how we define “people like you” for your profile. After you make these changes to your profile, you will most likely see different types of posts and match with different people.
Alternatively, you can choose to manually select the conditions you want to share without connecting to your healthcare provider.
How do I get access to my medical records using Alike?
Alike allows you to automatically create your health profile through a direct connection with your healthcare provider. You will be asked to authenticate with your patient login information, and your device will use a secure token to receive your conditions, regular medications, procedures, and lab tests. Alike and your device do not store your patient login information. Every Alike user is verified by their healthcare provider, ensuring that you are a real person with real medical records, creating a safe and secure environment. This feature is only available in the app.
How do I ask a question on Alike?
To ask a question on Alike, go to the homepage and click on "Ask your Alikes." You must be a registered user to post. Once there, you can add topics to ensure your question is directed to the most relevant Alikers, then type your question. To finish sharing your content, click "Post."
How does Alike’s social feed work?
Your feed is personalized. If someone like you posts on a subject that is relevant to your medical profile, you will see it. You can also see how clinically similar another person is by looking at the circle around their avatar. To create a post, just tap “Ask your Alikes” You can ask questions about your conditions, medications, and more, comment on other people’s posts, or share advice or experiences about your health journey.
Can I hide a post from my feed?
You can hide any post if you don't want to see it anymore by tapping on the three dots in the upper right-hand corner of your comment or post and then selecting the hide option. Once hiding - You will never see this post in your feed again or get notified about it. This feature is only available in the app.
Can I delete my posts or comments?
You can delete your content by tapping on the three dots in the upper right-hand corner of your comment or post and then selecting the delete option.
How does Alike protect my personal and health information?
Your privacy is a top concern for us and we make sure that all your information and interactions are anonymized and secure 🛡️. Alike is HIPAA compliant. Alike is committed not to sell your personal information to anyone and grants you the right to have your personal data deleted at any time.
What type of information does Alike collect?
Alike collects your clinical and patient reported data in a completely de-identified manner so that it cannot be tied back to you in any way shape or form.
What does de-identification mean?
De-identification means that any signifier of you vanishes from our system. It’s like you never existed in our files. All personal identifiers are removed from your files. Once a you connect your medical records, all PII are eliminated. Your email will be hashed and will be used in order for you to login when needed. Hashing algorithms are designed as one-way functions, meaning they cannot be reverted. Alike does not recognize you or have a profile of you, and as such no one could ever recognize you.
Who can see my profile?
Your Alikes can see your profile based on your nickname in a completely anonymized, de-identified manner.
What if my phone's lost or stolen?
In the unfortunate case that your phone is lost or stolen, no one will have access to your medical records as the app is secure. The app requires biometric lock or a passcode in the settings, the app will automatically lock after 10 minutes of inactivity. Please visit your settings now to add this extra security.In order to use the app on your new device just re-download the app and log in using your email address.
How will my data be used?
Alike use the wisdom of the crowd to help each and every one of us. At first your data will be anonymized and then collectively with data from millions of others will be used in order to generate personalized healthcare insights. All medical data is anonymized and no personal information is used on the platform.

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