Privacy Policy

Updated: June 3, 2021

We at Alike Ltd. strive to respect your privacy as well as the privacy of all users of our application (the "App").  This Privacy Policy describes how we collect, use, or disclose personal information we receive through our App (either by you or from third parties on your behalf). This policy also describes your choices about the collection and use of your information.

Please read the Privacy Policy carefully before you start to use our App. By downloading and using our App, you agree to be bound and abide by our posted Terms of Use (“Terms”) and this Privacy Policy. If you do not agree to both our Terms and Privacy Policy, or if you violate them in any way, your right to access or use shall be terminated.

✋ All medical information presented in the App is not identified.
✋ All users in the application are anonymized.
✋ We will not sell your personal information to anyone.
✋ You have the right to have your personal information deleted at any time.

This Privacy Policy describes the personal information Alike Ltd. (“Alike”, “we”, “our”, or “us”) collects from you when you use our mobile application (the “Mobile Application” or “App”), how we use it, with whom we share it, and the choices you have in connection with this.

1. HIPPA

This Privacy Policy applies to your interactions with the Mobile Application. In providing the Mobile Application, Alike may collect and store protected health information (as defined by the Health Insurance Portability and Accountability Act of 1996, as amended, and implementing regulations) received from your healthcare provider at your direction or authorization. Alike is not a business associate for the purpose of HIPAA . For information on how your healthcare provider discloses your protected health information, please refer to your healthcare provider’s HIPAA notice of privacy practices.

2. INFORMATION WE COLLECT AND USE

As you use our Mobile Application, Alike will collect your personal information, which is information that identifies you or relates to you as an identifiable individual. Alike will collect personal information from you directly, through your healthcare provider, and automatically as outlined below.

A. Information We Collect From You

When you use our Mobile Application, we will collect your personal information when you:

Create an account: When you download our Mobile Application and create an account, we will collect from you only your email address. We use your email for first time identification, after connecting to your medical provider we remove your email from our records and deidentify your medical records.

Complete your medical record: If you direct or authorize us to receive your medical record from your healthcare provider and you add supplemental information into your Alike account, we will collect from your healthcare provider and you information on your health conditions, medications, and procedures. We use this personal information to provide you with the Mobile Application and to provide you with relevant content within the Mobile Application, such as community discussions.

• Interact with Alike communities: The Mobile Application permits you to create posts on different topics under your nick name, such as certain health conditions and treatments. In doing so you may choose to disclose personal information in those posts. Please be aware that when you post content or chat in the App other users of the Mobile Application and the physicians that may moderate some discussions in the communities would be able to see this content.

• Interact with the App: When you use the App, we also collect, automatically, information about your interactions with the App and discussions that you conduct with other users of the App.

• Contact us: If you contact our customer support team, we will collect from you your name and email address. We use this personal information to respond to your questions or inquiries, troubleshoot where necessary, communicate with you, and address any issues you may have.

Alike may also use your personal information collected for the above purposes, to comply with the law, and for other limited circumstances as described in HOW WE SHARE YOUR INFORMATION.

B. Cookies

In addition to the personal information you provide, we also collect information automatically via cookies as you use our Mobile Application. This information includes:

Usage information: We use strictly necessary, performance, analytics, and advertising cookies to collect information about your interaction with our Mobile Application, such as the pages you visit, the frequency of access, how much time you spend on each page, and what you click on. We use this information to: (i) conduct analytics; (ii) enhance user experience; (iii) conduct targeted online advertising and measure the effectiveness of our advertising campaigns; (iv) prevent fraudulent use of the Mobile Application; and (v) diagnose server and Mobile Application errors, and in cases of abuse, track and mitigate the abuse.

• Device information: We use strictly necessary, performance, analytics cookies, and advertising cookies to collect certain information about the device you use to access our Mobile Application, such as hardware model, operating system, and your preferences. We use this personal information to (i) conduct analytics; (ii) enhance user experience; (iii) conduct targeted online advertising and measure the effectiveness of our advertising campaigns; (iv) prevent fraudulent use of the Mobile Application; (v) diagnose server and Mobile Application errors, and in cases of abuse, track and mitigate the abuse; (vi) provide enhanced functionality; and (vii) remember your preferences.

Particular cookies to note for our users include:

• Mixpanel — Analytics

We use Mixpanel to conduct analytics to get a better understanding of how users are using our Mobile Application so we can improve the Mobile Application and user experience. MixPanel provides us aggregated data about usage and traffic to our Mobile Application. You can visit Mixpanel’s privacy policy for more information. You can also opt-out of Mixpanel at any time.

• AppsFlyer
Advertising Analytics

AppsFlyer is a mobile attribution and marketing analytics platform that collects information on your use of the Mobile Application, as well as your interaction with our advertisements, to help us analyze our advertising campaigns  and to provide you with targeted online advertising. The session and interaction data is collected after being rendered anonymous and is only evaluated in anonymized, summarized form and for statistical purposes only. For more information, you can visit AppsFlyer’s privacy policy. You can opt-out of AppsFlyer at any time.

In general, to disable cookies and limit the collection and use of information through them, you can set your browser or mobile device settings to refuse cookies or indicate when a cookie is being sent. To opt-out of interest based advertising generally, you can visit the Network Advertising Initiative or the Digital Advertising Alliance

3. HOW WE SHARE YOUR INFORMATION

Alike may share your personal information in the following circumstances:

  • Within Alike: Where necessary, we may share your personal information within Alike and with our company group in order to efficiently carry out our business and to the extent permitted by law. 

  • With service providers: We may share your personal information with service providers that assist us in providing the Mobile Application, such as our IT support, Mobile Application Host, analytics provider and communications vendors. 

  • With other users of the Mobile Application: If you post in Alike Communities, your nickname, and any information you include in your post will be viewable by other users of the Mobile Application and physicians moderating discussions on communities. Currently, if you wish to delete your posts contact us at hello@alike.health.

  • In the event of a corporate reorganization: In the event that we enter into, or intend to enter into, a transaction that alters the structure of our organization, such as a reorganization, merger, acquisition, bankruptcy or liquidation or other disposition of assets, we would share your personal information with third parties in connection with the transaction.

  • For legal purposes: We will share your personal information where we are legally required to do so, such as in response to court orders, law enforcement or legal process, including for national security purposes; to establish, protect, or exercise our legal rights, as required to enforce our terms of use or other contracts; to defend against legal claims or demands; to detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person; or to comply with the requirements of any applicable law.

  • Unidentified Information .We may provide statistical or unidentified information to third parties, including advertisers, subject to the terms of this Privacy Policy. Statistical or unidentified information provided to third parties will not personally identify you and will be used, inter alia, to improve, enrich or change the Services and content offered by them. 

4. CORRECT OR VIEW YOUR PERSONAL INFORMATION

You can access your Alike account to correct or view certain personal information of yours in our possession and which is associated with your account or contact us at hello@alike.health requesting that we do so.

5. DELETE YOUR ALIKE ACCOUNT

You can delete your Alike account at any time by going into your account settings in the App. You can also stop all further collection of your personal information by the Mobile Application by uninstalling the Mobile Application.

6. PUSH NOTIFICATIONS

If you have enabled push notifications on the Alike Mobile Application, you may disable these at any time by updating your mobile device settings.

7. MARKETING EMAILS

If we send you marketing emails, you may opt-out of receiving marketing emails from us by clicking the “unsubscribe” link provided with each email. Please note that we will continue to send you emails necessary to the Mobile Application, your account, or any assistance you request.

8. RIGHTS OF NEVADA RESIDENTS

If you are a consumer in the State of Nevada, you may request to opt-out of the current or future sale of your personal information. We do not currently sell any of your personal information under Nevada law, nor do we plan to do so in the future. However, you can submit a request to opt-out of future sales by contacting us at hello@alike.health. Please include “Opt-Out Request Under Nevada Law” in the subject line of your message.

9. DO NOT TRACK

Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser. 

10. INFORMATION SECURITY 

We implement and maintain reasonable administrative, technical, and physical safeguards to protect the personal information we collect and maintain and periodically check our security measures and upgrade them when necessary. However, no security measure or modality of data transmission over the Internet is 100% secure and we are unable to guarantee the absolute security of the information we have collected from you. 

11. AGE RESTRICTION

The Mobile Application is not for anyone under the age of 18. If we become aware that anyone under the age of 18 has registered with us and provided us with personal information, we will take steps to terminate that person's account and delete their personal information. If you believe we might have information from or about a child under the age of 18, please contact us at hello@alike.health.

12. CHANGES TO THIS PRIVACY POLICY

We may change this Privacy Policy in our sole discretion. If we make changes, we will post the changes to this page, and will indicate the date the changes go into effect. We encourage you to review our Privacy Policy to stay informed. If we make changes that materially affect your privacy rights we will notify you with a prominent post on our Mobile Application and/or via email, and obtain your consent if required. 

13. CONTACT

If You have any questions about this Privacy Policy, please contact us at hello@alike.health.