Privacy Policy 🛡️

🆕 Updated: February 10, 2021

We at Alike Ltd. strive to respect your privacy as well as the privacy of all users of our application (the "App").  This Privacy Policy describes how we collect, use, or disclose personal information we receive through our App (either by you or from third parties on your behalf). This policy also describes your choices about the collection and use of your information.

Please read the Privacy Policy carefully before you start to use our App. By downloading and using our App, you agree to be bound and abide by our posted Terms of Use (“Terms”) and this Privacy Policy. If you do not agree to both our Terms and Privacy Policy, or if you violate them in any way, your right to access or use shall be terminated. Please see Sections 9-11 of our Terms regarding your legal rights in any dispute involving our Services.​We value your trust and are committed to protecting your privacy and safeguarding your personal information for that:

👉 All personal and medical information presented in the app are anonymized.
👉 We are committed not to sell your personal information to anyone.
👉 You have the right to have your personal data deleted at any time.

1. Which Type of Information We Collect

We also collect information, during your use of our App. We accumulate information about your use of the App, the various actions you perform in the App, chats you conduct with our representative, other users' and other interactions in the App.

When you use the App, the information we may collect by automated means includes, for example:

• Usage Details about your interaction with our Services (such as the date, time, and length of visits, and specific pages or content accessed during the visits, search terms, frequency of the visits, referring website addresses);

• Device Information including the IP address, Device ID and other details of a device that you use to connect with our Services (such as country, network type, device type and model, operating system information, browser type, battery level andWe collect information, directly from you including among other: your contact information, e-mail address, phone number, and any information that you decide to submit to the App (e.g. medical history, tests) .

• We are getting information provided by the Third Parties; If you decide to allow us to connect to other third parties (such as your medical providers) in order to receive your medical records, we will connect to such third parties and receive your medical information and other information for use on the App.

• Screen size;

Please note that we currently use to the following third party cookies:

Mixpanel
Third party Tracking Technology

Performance Tracking Technologies
This cookie is set by Mixpanel and helps us understand how users are using our Services so we can improve the Services and user experience. MixPanel provides us aggregated data about usage and traffic.

You can find more information about Mixpanel’s privacy policy here: https://mixpanel.com/privacy. You may choose to opt out of the Mixpanel cookie at any time. This information can be found at: https://mixpanel.com/optout.

AppsFlyer
Third party Tracking Technology

Performance Tracking Technologies

AppsFlyer is a mobile attribution and marketing analytics platform that collect analytics on the use of our Services which helps us analyze our campaigns and performance as well as your habits and characteristics. The session and interaction data is collected after being rendered anonymous and is only evaluated in anonymized, summarized form and for statistical purposes only.

You can find more information about AppsFlyer’s privacy policy here: https://www.appsflyer.com/services-privacy-policy/

We do not support Do Not Track (DNT). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

You have no legal obligation to provide any information, and the provision of the information depends on your desire and consent. However, providing incorrect information or not providing all the required information may prevent you from using the App, impair the quality of the service provided to you or impair our ability to contact you if necessary.

2. Protecting your privacy

We will not disclose your personal information to third parties without your consent, except in the following circumstances.

  • We will choose carefully when and how to share information. Only the minimum information needed will be shared, and in any applicable cases the information will be shared anonymously.

  • We may share your information with service providers and subcontractors that we believe need the information to perform a technology, business, or other professional function for us (examples include IT services, maintenance and hosting of our App and other vendors) or companies that assist us in marketing and advertising. We only provide such vendors with information so they can perform their required functions on our behalf.

  • Personal information will be shared with our affiliates only where we consider that it is legitimate to do so for internal administrative purposes (for example, ensuring consistent and coherent delivery of services to our customers, corporate strategy, compliance, auditing and monitoring, research and development and quality assurance).

  • We also may disclose information about you (i) if we are required to do so by law or legal process, (ii) when we believe disclosure is necessary to prevent harm or financial loss, (iii) in connection with an investigation of suspected or actual fraudulent or illegal activity; or (iv) under exigent circumstances to protect the personal safety of our staff, users or the public.

  • We reserve the right to transfer the information we maintain in the event we sell or transfer all or a portion of our organization or assets. If we engage in such a sale or transfer, we will make reasonable efforts to direct the recipient to use your personal information in a manner that is consistent with this Privacy Policy.

  • Information may be shared  with analytics and search engine, providers that assist us in the improvement and optimization of our App and process personal information in the context of provision of analytical services to us.

  • Unless prohibited by applicable law or other contractual terms governing your use of the App, we may, from time to time, contact you on behalf of external partners about a particular offering that may be of interest to you. In those cases, your information (e.g., e-mail, name, address, telephone number) is not transferred to the third party.

  • We may provide statistical or unidentified information to third parties, including advertisers, subject to the terms of this Privacy Policy. Statistical or unidentified information provided to third parties will not personally identify you and will be used, inter alia, to improve, enrich or change the services and content offered by them.

  • Where appropriate, we will limit sharing of your information in accordance with the choices you have provided us and applicable law.

  • Please note that information that you share with other users as part of the “Chat” in the App will be exposed to others, as well as to our consultants who may participate in the chat rooms and provide general information;

3. Your Privacy Choices

We offer you certain choices about what information we collect from you, how we use and disclose the information, and how we communicate with you.

  • Cookies: Certain operating services may offer users the ability to disable receiving certain types of cookies; however, if cookies are disabled, some features or functionality of our App may not function correctly.

  • User Account: You may terminate your user account by contacting us as provided below. We may retain any account information for internal purposes or as otherwise provided in this Privacy Policy and our Terms.

4. Links to Other Websites and Third Party Content

Our App may contain links to other websites or apps. Please be aware that we are not responsible for the content or privacy practices of such other websites or apps, and we encourage you to be aware when you leave our App and to read the privacy statements of any other website or app that collects personal information.

5. How We Protect Information

We endeavor to maintain reasonable administrative, technical and physical safeguards designed to protect the personal information we maintain against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, we cannot ensure the security of any information you transmit to us, or guarantee that this information will not be accessed, disclosed, altered, or destroyed. We will make any legally required disclosures in the event of any compromise of personal information. To the extent the law allows us to provide such notification via e-mail or conspicuous posting on the App, you agree to accept notice in that form. We will not be liable for any damage caused by an intrusion as long as we have taken reasonable information security measures.

PLEASE NOTE that as part of the App, users can participate in forums and interact with other users (chat). A user can choose whether to take an active part or just read correspondences other users wrote. The use of chat is through an anonymous nickname (avatar) that each user chooses with the registration to the App. When you register to the App, you are requested to choose a nickname that cannot identify you. In addition, you are asked not to provide any identifying information in the chat. We will have no responsibility for the information you choose to provide in this regard.

6. Children

We do not knowingly collect personal data from children under the age of 18 on our App. If you have reason to believe that a child under the age of 18 has provided personal information to us through our App, please contact us, and we will endeavor to delete that information from our systems. In the event that we learn that we have collected personal information from a child under age 18 without parental consent, we will endeavor to delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us as directed below.

7. Other Jurisdictions

Our Services provided in the United States are not intended to subject us to the laws or jurisdiction of any state, country or territory other than those of the United States, as provided in our Terms.

8. Updates to Our Privacy Policy

We may revise or update this Privacy Policy at any time. We will post the updated version on our App, and may notify you of any significant changes to our Privacy Policy. We will indicate on our Privacy Policy when it was most recently updated. Your continued use of our App after such updates will constitute an acknowledgment of the change and agreement to abide and be bound by the updated Privacy Policy.

9. Contacting Us

If you have any questions, concerns or comments about this Privacy Policy, our privacy practices, or if you would like us to update information or preferences you provided to us,
please contact us at Hello @alike.health 💛