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Eren2273

438d

PLEASE READ! I will be uninstalling this app and I'll list the reasons why. I'll also be warning people against using this app for the reasons I list. I'll be keeping the app installed until tomorrow so if any systems would like to be friends, please feel free to message and ask for our Discord. 1. There's still no proper block feature, you only have the ability to block someone who you've contacted in DMs before. Because of this, you cannot block someone you've never interacted with before and you'll continue to see their posts on your feed. They're prioritizing features that have nothing to do with the safety of the people using their app. An app like this should NEVER have no proper block feature after being out for such a long time. 2. The ability to downvote posts and comments needs to be removed. All it's doing is fueling a toxic community where people can't speak without the fear of being ridiculed and shamed. It makes it feel like it's not safe to say what's on your mind, and that if you do, people will treat you like trash instead of explaining what's wrong with what you said. While some things people say do deserve to be downvoted, other things are people making genuine mistakes and accidentally saying things that might hurt someone. With the ability to downvote things, it's less likely people will explain what the issue is and will instead just downvote and make someone feel terrible. 3. There are a lot of minors on this app and they're getting away with it. This app is advertised as 18+ only, minors being on this app makes it an unsafe space for adults who only want to be around other adults and who want to discuss adult issues openly, and potentially an unsafe space for the minors as well. A lot of sexual issues are also discussed on this app, and it is not meant for minors to engage with or even just see. This issue is persisting so much that proof of age needs to be required to sign up for this app. 4. As more and more people have been saying recently, people have been starting to treat this app like it's some kind of dating or hook up app. People, especially women, have been receiving unsolicited inappropriate DMs from random people. Yet another safety issue that is seemingly not being dealt with. 5. The moderation of the app is EXTREMELY poor. Someone could be mass reported and nothing will be done for days, even with dozens of posts filled with hate speech readily available for staff to see. Someone has to go through customer service to get any attention paid to their report. 6. Customer service takes an unreasonable amount of time. For an app like this, customer service should NEVER take more than half a day to a day at most. 3+ days for a response is extremely unreasonable. Sometimes customer support will respond to messages, but will ignore the most important part, making you explain things over and over. 7. They do not care about suggestions and complaints people give. They're always brushed off. 8. Some Alike Advocates are given special treatment, while others are treated unfairly. I've seen various points of view to prove this, some people are given the badge within a few days while others will wait weeks. Some are kept in the loop and invited to test new features, while others are left in the dark. When I was first invited to become an Alike Advocate, I was suddenly removed from the chat without warning. I contacted them about this, but was ignored until I threatened to tell people about it, only then was I added back. When I asked why I was removed, the only answer I was given was that they don't know.

Top reply
    • Roni_F

      422d

      Hi Eren2273, - It is very important to us that Alike users have the ability to block unwanted content and engagement on the app. Currently, users have the ability to hide posts and block unwanted users from reaching out to them through the chat. We are also actively working on expanding this capability. - The app is available to anyone above the age of 17. If you come across a user who admits to being younger than 17, please report them, and we will remove them from the app. - Alike has a zero-tolerance policy for inappropriate messages, and we take every measure to thoroughly review reported content. Users who experience any form of harassment or unwanted attention can block the offending user from contacting them again, and report the behavior to our moderation team. - Our moderation and customer support teams are committed to investigating reported content and users as quickly and thoroughly as possible. Unless reported content requires further investigation, it is usually handled in no longer than 24 hours. - The Alike Team highly values the suggestions and feedback given by our community. We have already developed and integrated various new features suggested by our Alike community, and we have many more developments in the works! - Each user is individually evaluated before being verified as an Alike Advocate. We place a high value on our top user community and only accept users who demonstrate leadership and high engagement on the app. As the demand for verification is high, the amount of time it takes to verify a user depends on the amount of requests we receive at that time. We're sorry to hear that you've had negative experiences on the app. We receive a lot of positive feedback about Alike and the warm, supportive environment it provides. Nonetheless, we take feedback from our Alikers very seriously and are always looking to improve and grow our community to the best of our ability.

    • Roni_F

      422d

      Hi Eren2273, - It is very important to us that Alike users have the ability to block unwanted content and engagement on the app. Currently, users have the ability to hide posts and block unwanted users from reaching out to them through the chat. We are also actively working on expanding this capability. - The app is available to anyone above the age of 17. If you come across a user who admits to being younger than 17, please report them, and we will remove them from the app. - Alike has a zero-tolerance policy for inappropriate messages, and we take every measure to thoroughly review reported content. Users who experience any form of harassment or unwanted attention can block the offending user from contacting them again, and report the behavior to our moderation team. - Our moderation and customer support teams are committed to investigating reported content and users as quickly and thoroughly as possible. Unless reported content requires further investigation, it is usually handled in no longer than 24 hours. - The Alike Team highly values the suggestions and feedback given by our community. We have already developed and integrated various new features suggested by our Alike community, and we have many more developments in the works! - Each user is individually evaluated before being verified as an Alike Advocate. We place a high value on our top user community and only accept users who demonstrate leadership and high engagement on the app. As the demand for verification is high, the amount of time it takes to verify a user depends on the amount of requests we receive at that time. We're sorry to hear that you've had negative experiences on the app. We receive a lot of positive feedback about Alike and the warm, supportive environment it provides. Nonetheless, we take feedback from our Alikers very seriously and are always looking to improve and grow our community to the best of our ability.

    • Eren2273

      437d

      Uninstalling now everyone. Please feel free to repost this information if you want so the word gets put farther

    • Eren2273

      438d

      .

    • minime273

      438d

      Hi! I'm so effing sorry you've had this experience here! I agree that we need a block feature (a trigger warning system in general would be pleasant tbh) because i have been triggered by some peoples' posts before where it would've been easier to block the person in question than to find another way around it. I agree that downvotes are a questionable choice but I could see some areas it could be useful. I definitely think it should be at least 16 and up just because of the nature of many topics, but even that's pushing it. Some people get in-depth here. Is it safe for kids? Nah. I'll admit I've been lucky enough that my experience here has been good, but I think your feedback needs to be heard and reacted to, because you raise many excellent points. Thank you. I'm sorry you don't feel safe here anymore.

      • Eren2273

        438d

        @minime273 There's apps out there already for minors, like Vent. If this app were to include both minors and adults, I think they would need to be separated. Someone who has their age listed below 18 would not be able to see people 18 and over and vice versa. I'm EXTREMELY uncomfortable being around minors while talking about issues I have.

    • Joany

      438d

      Thank you SO much for saying all of this and not gatekeeping anything, because even the most minor details matter!! I've been contemplating on whether or not to delete this app, and your post helped me take that extra step forward. Alike Health has become a bit toxic for me to handle, recently. I downloaded this app to find positivity or specific answers to questions even doctors and specialists have never been able to provide me with in my life, given my conditions. I used to really enjoy using Alike Health, for the first month or so, but lately, it has become a bit overwhelming for my alters and I 😅 Thank you for letting everyone know this, Eren! It certainly opened my eyes and helped me take that extra step forward 💕

      • minime273

        438d

        @Joany I'm so sorry you and Eren have both had these experiences. Thank you for sharing.

    • K.C

      438d

      ❤️

    • ath3na

      438d

      🙌

☝ This content is generated by our users and it is not a substitute for professional medical advice. Please consult with your physician before making any medical decision

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